Practical, detail-driven consulting for established businesses, properties, and brands ready to operate more efficiently and create experiences people remember.
Discuss a projectA Different Kind of Consultant
Misti sees what others overlook. She combines more than 20 years of hands-on business experience with an impeccable eye for detail and a natural instinct for understanding how a business functions—and how it feels to the people it serves.
This is not a generic strategy deck filled with buzzwords. It is a thoughtful evaluation of what is happening now, what could work better, and which changes will make the greatest difference.
Where Misti Can Help
Engagements are shaped around the business, property, and outcome—not forced into a one-size-fits-all package.
Business Operations
Identify friction, unnecessary steps, and overlooked opportunities across everyday operations. Misti brings a practical outside perspective to help established businesses become more efficient, consistent, and intentional.
Customer & Guest Experience
Examine the full experience through the eyes of the person you serve—from first impression and communication to presentation, flow, and follow-through—then refine the moments that shape how your business is remembered.
Short-Term Rentals
Virtual consulting and in-person property evaluations for owners who want stronger reviews, smoother operations, and a more distinctive guest experience. Every recommendation is grounded in firsthand hosting experience.
Experience Behind the Advice
For more than two decades, Misti has worked across accounting, finance, asset management, immigration visas, operations, and customer service within an established family business. That range gives her an unusually complete view of how decisions affect both the operation and the customer.
She also hosts multiple short-term rentals ranked among Airbnb's Top 1% of homes. Her hospitality recommendations come from doing the work herself—creating systems, anticipating needs, solving problems, and earning exceptional guest feedback.
The Approach
We begin with what is working, what feels frustrating, and what exceptional would look like for you.
Misti examines the details, systems, and complete customer or guest journey with a fresh, discerning eye.
You receive prioritized, practical recommendations you can understand, implement, and build upon.
Start a Conversation
Tell us about your business, property, or idea. We'll begin by determining where Misti's perspective can create the most value.
Discuss your project